SERVICE ALERT: Storm conditions are impacting collection routes throughout Washoe County (including Reno, Sparks and Incline Village), and Storey County. Some routes may be reversed to allow roads in higher elevations more time to clear as daytime temperatures increase. This means your driver may arrive earlier or later than usual on your regular collection day. Thank you for your understanding as our drivers slow down for safety in winter conditions. Go to the My Account tab at to sign up for text and email service updates.

Can I opt out of the single-stream recycling program?

All customers are billed for recycling, even if they choose not to participate in the program. However, participation is not mandatory. If you would like the recycling cart removed, please call customer service at 775-329-8822. Removal may take a week from the date of the request.