SERVICE ALERT: Storm conditions are impacting collection routes throughout Washoe County (including Reno, Sparks and Incline Village), and Storey County. Some routes may be reversed to allow roads in higher elevations more time to clear as daytime temperatures increase. This means your driver may arrive earlier or later than usual on your regular collection day. Thank you for your understanding as our drivers slow down for safety in winter conditions. Go to the My Account tab at WM.com to sign up for text and email service updates.

What was wrong with the old source-separated recycling program?

While source-separated recycling in crates used to be an effective method of collection, single-stream recycling has proven far more effective at increasing the recycling rate. In addition, many customers believed the old source-separated recycling program was not convenient. Customers want a simpler, more convenient recycling program that takes advantage of current technology, and allows the community to reduce the overall impact on the environment. The implementation of single-stream recycling increased residential recycling participation 300% in the Reno area.