SERVICE ALERT: Storm conditions are impacting collection routes throughout Washoe County (including Reno, Sparks and Incline Village), and Storey County. Some routes may be reversed to allow roads in higher elevations more time to clear as daytime temperatures increase. This means your driver may arrive earlier or later than usual on your regular collection day. Thank you for your understanding as our drivers slow down for safety in winter conditions. Go to the My Account tab at WM.com to sign up for text and email service updates.
Contamination from just one resident can contaminate an entire load of recyclables. Therefore, if a customer places trash in their recycling cart, that customer will be billed for an additional trash pickup. This charge will be added to the next bill.