SERVICE ALERT: Storm conditions are impacting collection routes throughout Washoe County (including Reno, Sparks and Incline Village), and Storey County. Some routes may be reversed to allow roads in higher elevations more time to clear as daytime temperatures increase. This means your driver may arrive earlier or later than usual on your regular collection day. Thank you for your understanding as our drivers slow down for safety in winter conditions. Go to the My Account tab at WM.com to sign up for text and email service updates.

Does service start automatically, even if my home is unoccupied?

Due to county health codes, residential trash services is initiated with the sale of a home. In order to suspend service, property owners must obtain a service exemption from Washoe County and notify WM that the property is vacant. For more information, please call 775-329-8822.